Amway ID will be the new way to connect to all Amway digital applications - once they are updated. It will give you the convenience of only one sign in and one password for Amway Online and all Amway apps.

Your Amway ID is your unique, new sign in to all Amway applications globally. It will replace any sign in names or IDs you may have used previously. Your Amway ID is your email address, so you need to use one that is exclusive to you. To set up your Amway ID and create your new password, click the Sign In symbol in the top right hand corner of the home page and follow the instructions.

Your Amway ID does not replace your ABO number. It is simply your new digital identity. You will still be connected to your original ABO number.

YES, if you have registered with Amway before Feb 3, 2020, you will still need it to sign in to the new website.
Additionally, we are in the process of updating our websites and business apps - and rolling out the new technology globally. During the change-over period, if you have international business, you will need to use your previous Amway Online sign in details for the countries and previous apps (e.g. Kiosk) that have not yet been updated. At the end of the roll out, your new Amway ID digital identity will be the only login and username you will need for all your online Amway applications, in every country.

1. On the Amway home page, click Sign In.
2. Select Register as an Amway Business Owner.
3. Enter your details in the online form.
4. Create a password and validate your email address.
5. Congratulations, you have just set up your Amway account!
6. You now have 30 days to complete your registration.
7. Simply fill out your Personal Details, upload your Documents and pay Registration Fee.
8. There is no need for you to e-sign the contractual documents during registration. Instead, you can simply accept Amway's contract terms with a tick of a box.
9. If you do not finalize the registration process within the first 30 days, your application will be automatically deleted.
10. Note: If a Customer wishes to upgrade to an ABO, they can upgrade their account online without having to re-register as an ABO.

There are two ways to register as a Customer:
1. On the home page. Find the Register link in the top right hand corner and click the option to register. Then follow the step-by-step process to create your account.
2. During checkout. Add your chosen products to the shopping cart and proceed to checkout. You will be asked to register as part of the payment process.

A co-applicant is someone who runs your Amway business with you and uses the same online account for orders. People often add a family member, spouse or partner as a co-applicant. You can add a co-applicant when you register as an ABO, or at any other time from the My Account page. The co-applicant becomes an ABO and their name will be added to your contract.

From February 2020 you are using the new Amway website and you sign in using your username and password. You should not experience any issues but if you do firstly follow the process described in answer of the question above.

To sign in/log in to Amway Online you need to create and use an Amway ID. If you do not have an Amway ID, click Sign In in the top right hand corner of the home page and follow the instructions to create one.

Please follow the steps below to create a new password
1. On the home page, click the Sign In symbol in the top right hand corner of the screen. This will take you to the new Amway ID page
2. Click the Password Help link on the sign-in form
3. Enter your Amway ID (the email address you used when you last signed in). Complete the CAPTCHA check and click Submit
4. Wait for an email to arrive in the account you provided on the form
5. Open the email message and click the Reset My Password button. A form will open on a new internet page
6. Enter a new password into the boxes and click Submit to reset your password Remember: Your new password must have at least 8 characters and contain one letter and one number
7. Done! You will now be able to sign in with your new password. We will send an email message to notify you that the change was successful

Yes, you can! Our system allows you to allocate different addresses for delivery and billing. To edit these details simply sign in and select My Account. Then click on My Addresses to add, edit or remove information.

1. Sign in to your account
2. Navigate to the My Account page
3. Click on Login and Security
4. Select Update e-mail or Password.
5. You can change your current email address with an address that is unique to you.

Yes, you can! We developed the Wishlist tool to help Customers and ABOs plan and track orders. It allows you to select and monitor products that you may want to buy. It also lets you know if any of your chosen products become unavailable. You can also share your wish list via social media. Another way is to keep products in your shopping cart, you can now simply pick up where you left off.

Invoices are attached to your shipping confirmation emails. You can also download PDF versions of your invoices from Orders details which you can access via your My Office and Order History. Remember that My office is available only after sign in.

Returning an order is straightforward
1. Sign in to your account and go to My Office
2. Go to the Order History page via My Orders
3. Find the order you want to return and click the Order Details link next to it
4. Click Return Item and follow the instructions

To get a refund please follow steps below:
1. Sign in to your account and go to My Office
2. Go to the Order History page
3. Find the order you want a refund for and click the Order Details link next to it
4. Click Refund Item and follow the instructions

Yes, you can! We developed the Wishlist tool to help Customers and ABOs plan and track orders. It allows you to select and monitor products that you may want to buy. It also lets you know if any of your chosen products become unavailable. You can also share your wish list via social media. Another way is to keep products in your shopping cart, you can now simply pick up where you left off.

Invoices are attached to your shipping confirmation emails. You can also download PDF versions of your invoices from Orders details which you can access via your My Office and Order History. Remember that My office is available only after sign in.

Returning an order is straightforward
1. Sign in to your account and go to My Office
2. Go to the Order History page via My Orders
3. Find the order you want to return and click the Order Details link next to it
4. Click Return Item and follow the instructions

To get a refund please follow steps below:
1. Sign in to your account and go to My Office
2. Go to the Order History page
3. Find the order you want a refund for and click the Order Details link next to it
4. Click Refund Item and follow the instructions

To check your PV amount you need to sign in. Then click the link to your My Office. Here you can check your PV amount and even view it as a pie chart or a graph.

You can view and track your orders in the My Orders section. Sign in to your account and click on the My Office link. From here you can select the My Orders icon to view your recent orders. Click on the Order History link to see a full list of your orders.

To view a list of incoming orders, sign in to your account and click on the My Office link. From here, select the My Orders link and pick Incoming orders from menu.

You need to be signed in to your account to access the full range of information on the site. If you need more help finding information, use the search function at the top of the home page.

If you are signed in to your account, you can use the Top Deals button at the top of the home page to discover the latest offers and promotions.

You can contact Customer services by:
E-mail: Info-NL@amway.com. Telephone: (+31) (0) 20 203 53 82

It can be sent to an address selected by you (home, work, etc. – never a PO Box) or it can be sent to another ABO directly

Payment will be transfered from your direct debit bank account. You can authorize a bank to pay directly to Amway. Specify debit account data in your “bank account” settings

Payment will be made using credit card registered on Amway Online. Manage your defined credit cards in My credit cards section.
Amway accepts the following Credit Cards: Amway accepts Visa®, MasterCard®

No Amway will pay the costs for the return. Via the installed process we'll provide a shipping label which can be used for the return shipment.